Improve your game

Get ready to perform at your best. Reflect and recover mentally. Try OneAthlete today.


“I use OneAthlete everyday. After a full day of classes and meetings, I depend on the guided warm up exercises to get me in a headspace ready for practice.

I recommend OneAthlete to all of my teammates looking to elevate their mental game.”

Ivy, Track and Field at Yale University

"I am a professional handball player and I’ve used the app many times before and after trainings or games.

It is very helpful to calm my nerves and be ready for game or training. There is a lot of tools to help you with achieving your goals and you are getting more aware of your journey to become a better athlete everyday."

Marko, Handball

“I'm a big fan of OneAthlete. I truly enjoy the sessions, as they help me reflect on and prepare for my performance.

What sets OneAthlete apart for me is the journal feature, which allows me to communicate in my own language, making it easier for me to express my thoughts.”

Peter, Volleyball


Terms of serviceLast update: 29.09.20231. General
These Terms & Conditions (these “Terms”) contain the terms and conditions on which we supply content, products, or services listed on www.oneathlete.app (the “Website”), through our applications (the “Apps”), or via other delivery methods to you (the Website and such content, products, services, and the Apps are collectively referred to herein as the “Product” or “Products,” which may be updated from time to time at the sole discretion of OneAthlete). Please read these terms and conditions carefully before ordering any Products from the Website or third-party App stores (e.g., the Apple App Store, the Android Play Store, Amazon, etc.). The terms “OneAthlete,” “us,” or “we” refer to OneAthlete, Inc. The term “Device” refers to the device used to access the Products, including but not limited to computers, smartphones, and tablets. The term “you” refers to the user of the Products. When you order (“Order”) any Products or otherwise use or access the Products, you agree to be bound by these Terms and all applicable laws, rules, and regulations. You may also be asked to click “I accept” at the appropriate place prior to your purchase of access to the Products. If you do not click “I accept” at that time, you may not be able to complete the purchase or gain access.
2. Scope of Terms
2.1. These Terms pertain to your utilization of the App and all other OneAthlete Products and Services, encompassing any content provided therein. If you agree to different or supplementary terms regarding specific Services or Products, those terms become integral to your agreement with us upon using said Services or Products. The legal relationship between OneAthlete and the user, concerning the utilization of Services and Products, is exclusively governed by these Terms and any such supplementary terms. In case of a conflict between these Terms and any supplementary terms, the supplementary terms will take precedence. Contradictory terms provided by you or any other user are not applicable, even if we do not explicitly object to them. By using the Products, you indicate your acceptance of these Terms and your agreement to abide by them. If you do not consent to be bound by these Terms, you are not authorized to use the Services or Products.
2.2. Our contact email address is hello@oneathlete.app. For all correspondence to OneAthlete, including any queries regarding your use of the Products or these Terms, please use this contact email address.3. Privacy Policy
For details regarding the collection, usage, and disclosure of your information, please consult our Privacy Policy at OneAthlete Privacy Policy.
4. Changes to Terms
OneAthlete retains the right to modify or revise these Terms, along with any other policies or procedures, at any time, and will notify users by posting such changed or updated Terms on this page.These changes or updates will take effect immediately upon being posted at www.oneathlete.app. By continuing to use the Products, you indicate your acceptance and commitment to comply with the updated Terms. In specific situations, we may also choose to notify you of such changes or updates via alternate methods, including pop-up or push notifications within the Products or email.
5. Becoming a Member
5.1. To become a Member, sign up by providing your first name, last name, email address, and creating a password in the relevant section of the Products. Safeguard your account, password, and Device access. One account per user only.
5.2. During your Product use, you may need to share personalized information. You are responsible for the accuracy and currency of User Information.5.3. By registering for a OneAthlete account, you confirm that:
- You can legally enter binding contracts;
- All registration details are truthful and accurate;
- You'll maintain information accuracy; and
- Your Product use complies with applicable laws and regulations.
6. Once a Member
Upon becoming a Member, it is your responsibility to maintain the confidentiality of your account, password, and other User Information. You should also take measures to restrict access to your Device to enhance the security of this information. Furthermore, keeping your User Information updated is your responsibility.
7. Use of OneAthlete by Minors
To register as a user of the Products, you must be either 18 years old or the legal age of majority in your province, territory, or country. Users below the age of 18 or the applicable age of majority may access the audiovisual content in the Products only with the participation and approval of a parent or legal guardian.
8. Subscriptions
8.1. OneAthlete account holders can access the Products through the OneAthlete app, which includes a subscription program with access to all content. You'll have access to OneAthlete during your active paid subscription. A free trial period may apply, converting to a paid half-yearly subscription afterward. Access OneAthlete by purchasing a subscription from the Apps, through selected App marketplace partners, or via bundled subscription partners. Note that sales made through Apple iTunes Store, our iPhone app, or Google Play store are final, subject to their respective payment policies.
8.2. Access OneAthlete through half-yearly subscriptions. A half-year is 180 calendar days for subscription purposes.8.3. Half-yearly subscriptions are paid upfront with automatic half-yearly renewals. OneAthlete can charge the Payment Method for the initial half-yearly fee and subsequent renewal fees unless cancelled.8.4. All purchases are considered final, and OneAthlete will not issue refunds. By completing a purchase and agreeing to the Terms, you acknowledge and consent to the immediate execution of the contract, thereby waiving their right to withdrawal. Please note that purchases made through the Apple or Google Play Store are subject to the respective payment policies of Apple or Google Play, which should be reviewed before making a purchase.8.5. Notify OneAthlete of any Payment Method changes for outstanding subscriptions. You're responsible for all fees, charges, and taxes incurred, including subscriptions purchased.8.6. OneAthlete and its payment service provider may receive updated credit card information from your issuer to prevent subscription interruptions. Opt-out options may be available through your issuer.9. Device Requirements
To use OneAthlete on your smartphone or other Device, ensure your Device meets specific system requirements. Find these requirements in the Google, Apple, and Amazon App marketplaces.
10. Changes to Fees and Charges
We may modify our subscription plans or adjust pricing for our service or its components as we see fit, at our sole discretion. Unless stated otherwise in these Terms, any price or subscription plan changes will be effective after providing notice to you.
11. Cancellation by you
11.1. You have the freedom to cancel your subscription at any time, with the cancellation taking effect at the end of the applicable period.
11.2. Please note that if you purchase a subscription through the Apple iTunes Store or Google Play you may cancel your subscription by cancelling automatic renewal according to their current process.12. Cancellation by OneAthlete
We reserve the right to suspend or terminate your access to the Products if you engage in fraudulent activities or violate any obligations outlined in these Terms. Such suspension or termination may occur suddenly and without prior notice. Violations of these Terms encompass, but are not limited to, unauthorised copying or downloading of our audio or video content from the Products.
13. Prohibited Use of OneAthlete
13.1. You must not upload, post, email, transmit, or introduce materials containing viruses or harmful code that disrupt, damage, or limit computer software, hardware, or equipment linked directly or indirectly to OneAthlete. Interference with the Products' servers or networks, or unauthorized access, is strictly prohibited.
13.2. Impersonation, offensive conduct, and any illegal, immoral, or harmful use of OneAthlete are not allowed.13.3. Violating these provisions may constitute a criminal offence under applicable laws. We may report such breaches to law enforcement and cooperate by disclosing your identity. Your right to use OneAthlete will immediately cease upon such violation.13.4. Without the express written consent of OneAthlete, you cannot use the Products for scientific research, analysis, or evaluation purposes.14. Availability of OneAthlete
We aim for the best service, but cannot guarantee faultless performance. If an issue arises, report it to us at hello@oneathlete.app. We'll address it, which may include temporary access suspension. We're not liable for reasonable downtime. Occasionally, we'll limit access for maintenance or updates, but will restore service promptly. Standard order and cancellation policies apply during downtime; notify us of changes.
15. User Material
15.1. You may be able to submit various materials to us, like audio, video, text or images, collectively referred to as "User Material." Your use of User Material must comply with these Terms.
15.2. We don't systematically review User Material, and you're responsible for it. We may remove or restrict your User Material, especially if it violates these Terms.15.3. User Material is not endorsed by us. We have no warranties or representations about it, including its legality or accuracy.15.4. We can refuse, remove, or edit User Material at our discretion without notice, especially if it breaches these Terms.15.5. We may link User Material to other content, including that submitted by other users or created by OneAthlete or third parties. We may use User Material for internal purposes, such as trend analysis, promotion, marketing, or advertising of OneAthlete. You acknowledge that we may derive commercial benefits indirectly from your User Material.15.6. User Material isn't confidential. By submitting it, you grant us a licence to use it for various purposes.15.7. Submissions, like feedback or suggestions, are also treated as non-confidential and non-proprietary. We may use Submissions for various purposes.15.8. Each time you submit User Material to us, you represent and warrant to us as follows
- You own or have the right to submit it.
- It's not illegal, offensive, or inappropriate.
- It doesn't advertise, solicit, or violate the law.
- It doesn't identify individuals under 18 without consent.
- It doesn't collect user emails for spam.
- It doesn't engage in illegal activity or misuse
- It doesn't attempt unauthorised access or security breaches.
16. Intellectual Property
16.1. Subject to your payment of applicable subscription fees, OneAthlete grants you a limited, non-exclusive, revocable license to stream, download, and use the Products for personal, non-commercial purposes. The Products contain or embody copyrighted material, proprietary material, or other intellectual property owned by OneAthlete or its licensors. Ownership rights remain with OneAthlete or its licensors. Your rights are limited to using the Products as per this License Agreement and our other Terms.
16.2. You agree not to:
- Copy, store, reproduce, modify, or reverse-engineer the Products.
- Use the Products to create software or tools.
- Rent, lease, loan, sell, or distribute the Products.
- Tamper with or bypass technology protecting the Products.
- Circumvent territorial restrictions on the Products.
- You may not make the Products available to the public. The Products are owned by OneAthlete or its licensors, and your use must be in accordance with these Terms.
17. Products Disclaimer
The content within the Products is provided solely for general information purposes. Although we strive to maintain its accuracy and relevance, we do not offer any express or implied representations or warranties regarding its completeness, accuracy, reliability, suitability, or availability for any particular purpose. Thus, any reliance you place on this information is entirely at your own discretion and risk.
18. Health disclaimer
18.1. General: By using OneAthlete's Services, Products, and Content, you acknowledge, accept and agree that the use is at your own risk and
- Our Services, Products, and Content are non-clinical and intended for informational purposes only.
- They are not designed, implied, or suitable for diagnosing, preventing, or treating medical conditions or diseases.
- OneAthlete is not a licensed medical care provider and does not diagnose, examine, treat, prescribe medications, or assess treatment impacts on medical conditions.
- We do not offer emergency medical services and do not contact individuals regarding medical conditions or treatments.
- We are not responsible for the effectiveness or correct use of the Content delivered through our Services or Products.
- Individual results may vary, and no specific outcomes or benefits are guaranteed.
18.2. Movement Content Caution: By using OneAthlete's Services, Products, and Content, you accept and agree that the use is strictly at your own risk and your responsibility to
- Before engaging in any movement or breath-work content ensure you are in good physical health without conditions that could pose risks during physical activities.
- Consult a licensed physician before starting or altering an exercise program, especially if you have a history of injuries, heart disease, high blood pressure, chronic illnesses, or other medical conditions.
18.3. Psychological Considerations: By using OneAthlete's Services, Products, and Content, you accept and agree that the use is strictly at your own risk and your responsibility to
- Exercise caution when engaging in practices that may affect your mental well-being.
- Consult a licensed psychiatrist or psychologist before starting or altering an mental exercise program, especially if you have a history of or are currently experiencing psychological conditions, consult a mental health professional before starting any new practices.
- Monitor your emotional state during these activities and adjust as needed to ensure your well-being. Prioritize your mental health and seek professional guidance when necessary.
19. Safe Usage
Not all activities described within our Services or Products are suitable for everyone. Avoid using them while operating a vehicle, heavy machinery, or engaging in tasks requiring attention and concentration. Commit to responsible and prudent use of the Services and Products.
20. Assignment by OneAthlete
OneAthlete may transfer its rights and obligations under these Terms to any company, firm, or individual at any time, provided it does not materially affect your rights. You may not transfer your rights or obligations under these Terms to any other party. These Terms are personal to you, and no third party is entitled to benefit from them, except as stated herein.
21. Warranties and Limitations
21.1. OneAthlete warrants that any Product purchased from us will conform with its description and be of satisfactory quality upon delivery.
21.2. OneAthlete warrants it will use reasonable skill and care in providing the Products to you during your subscription.21.3. You assume full responsibility for your use of the Products. OneAthlete shall not be liable for any loss, death, damage, or injury, unless caused by gross negligence, recklessness, or willful misconduct.21.4. The Products are provided "as is," and OneAthlete makes no representations or warranties regarding their accuracy, completeness, or currency. We disclaim any warranties or representations, including merchantability or fitness for a particular purpose, to the extent permitted by law. We make no warranties or representations regarding the timeliness, accuracy, quality, completeness, or existence of the content posted on the Products.21.5. To the extent permitted by law, all implied conditions, warranties, and terms are excluded.

22. Force Majeure
We are not liable for any lack of performance, unavailability, or failure of the Products, or for any failure or delay in complying with these Terms if it arises from causes beyond our reasonable control.
23. Third-Party Rights
A person who is not a party to these Terms, has no rights under or in connection with these Terms.
24. Liability Limitation
24.1. Except as stated in 24.2 – 24.4, OneAthlete, its employees, contractors, partners, or affiliates shall not be held liable for indirect, special, or consequential damages. This includes, but is not limited to, damages resulting from data loss, property loss, property damage, loss of profits, and loss of business.
24.2. If the loss or damage is a result of OneAthlete's negligence or the negligence of its employees, contractors, partners, or affiliates, the liability limitation outlined in 9.1 shall still be applicable. However, this limitation will not apply in cases of gross negligence.24.3. The liability limitation mentioned in 9.1 shall not apply in cases of death or personal injury to the consumer or if fraudulent misrepresentation by OneAthlete is proven. 9.4 If a User chooses to rely on the information provided in the Apps for purposes beyond general information, they do so at their own risk. OneAthlete shall not be held liable for any consequences arising from such reliance.24.4. The reference to property damage in 9.1 shall not affect liability arising from the improper integration of the digital service.24.5. In the event that OneAthlete can no longer offer support or if it is considered unnecessary and unreasonable to continue supporting older versions of the Apps, no liability shall arise for any claimed loss or damage. In such cases, Users may choose to install the latest App Update or terminate the license.25. Dispute Resolution
25.1. If the User encounters any issues or concerns, we recommend contacting OneAthlete at hello@oneathlete.app. Our aim is to address and resolve problems at an early stage to prevent escalation.
25.2. Recognizing the advantages of efficiency and cost-effectiveness, OneAthlete suggests that any dispute arising from or related to these Terms, including disputes concerning the contract's existence, validity, or termination, should be conclusively settled through arbitration conducted by the Danish Institute of Arbitration. (a) The arbitration shall follow the Rules of Arbitration adopted by the Danish Institute of Arbitration's Board. (b) An individual arbitrator, appointed by the Institute, shall constitute the arbitration tribunal. (c) The arbitration proceedings shall take place in Copenhagen, and the language used shall be either English or Danish, depending on the circumstances. (d) The contract shall be governed by Danish law.25.3. If the App licensee resides in the EU and is an online consumer, they have the right to seek recourse through the online platform. The European Online Dispute Resolution (ODR) platform can be accessed at ec.europa.eu/consumers/odr. However, it is important to note that OneAthlete retains sole discretion on whether to use this platform, and there is no obligation for OneAthlete to resolve disputes through it.25.4. Without prejudice to the provisions in 24.1 – 24.3, both parties have the option of seeking judicial redress, with Danish law being applicable. Danish courts have exclusive jurisdiction over disputes or claims, including non-contractual ones, arising from or related to these Terms, their subject matter, and formation.25.5. Should any part of these Terms be deemed unenforceable by a court or arbitration tribunal, the remaining provisions shall remain valid and enforceable to the extent possible.26. Severability
If any provision in these Terms is unenforceable, it will be severed without affecting the validity of remaining provisions.


Privacy PolicyLast update: 29.09.2023Introduction
OneAthlete ("us," "we," or "our"), is dedicated to safeguarding and respecting your privacy in connection with your use of our website, www.oneathlete.app (the “Website(s)”), applications (“Apps”), and other products, services, and features provided (hereinafter collectively referred to as the “Product” or “Products. This privacy policy (“Privacy Policy”) and any other referenced documents establish the framework for the processing of any personal data collected from you or provided by you in connection with the Products. We urge you to carefully read the following to comprehend our practices concerning your personal data and how we will collect, use, and disclose it
By using our Products, you are agreeing to the practices outlined in this Privacy Policy, which may be updated at the sole discretion of OneAthlete from time to time. We encourage you to read this policy carefully and reach out to us at hello@oneathlete.app if you have any questions or concerns.Data we may collect
We may gather and process the following information about you:
- Personal Data: This may encompass your name, email address, password, and, in certain cases, your telephone number. It includes data related to your usage of our Products, information you provide while using our Products, and data collected through tracking technologies. This data may either identify you as an individual or facilitate online communication with you as an individual.- We do not collect or handle credit or debit card ("Payment Card") data. Apple and Google may collect Payment Card data for in-app purchases made through the Apps, and our payment processor may collect Payment Card data for purchases made via the Websites. These payment processors typically furnish us with limited data related to you, such as an anonymous token for future purchases, your card type, expiration date, billing address, and the last four digits of your card number.- We generate certain information about you by leveraging data we have previously collected. For instance, similar to standard practice on most platforms, we utilize your IP address to estimate the approximate location of your device. Additionally, we make educated assumptions about your gender using your first name, and we analyze your activity data to assess the likelihood of your continued use of our Products in the future,- We gather data concerning the computer or mobile device you employ to access our Products. This includes details such as the hardware model, operating system and its version, device identifiers established by your device's operating system, and information related to your mobile network, including your connection type, carrier, and geographic region.- Data Collected via Tracking Technologies: A comprehensive description of this is available in section 5.- If you decide to engage with the “Journal” feature, we will collect and store your responses to both the questionnaires and the free-form text box.- Completing the required information during account registration is mandatory, and failure to do so may result in us being unable to process your request. You agree to provide current, accurate, complete, and unambiguous personal data about yourself, subsidiary account holders to OneAthlete.Information we may collect from other sources:
We also acquire information pertaining to you from external sources, which includes transaction data from third-party app stores used for app installations or subscription purchases. Moreover, if you create or log into your account through Google, Apple or a social media service such as Facebook, we may access certain data from your social media account, such as your name and other account details, following the authorization processes established by that particular social media service. Lastly, we may gather information about you from publicly accessible sources, collaborate with marketing and advertising partners, utilize consumer research platforms, and refer to business contact databases for information acquisition.
We utilize the information we collect to:- Provide, enhance, and maintain our Products, which includes identifying and rectifying errors, as well as creating new products and services.- Manage transactions and fulfill orders efficiently.- Send you essential transactional or relational messages, like receipts, account notifications, responses to customer service inquiries, and other administrative communications.- Engage with you regarding products, services, and events offered by OneAthlete and other relevant parties. We may also seek your feedback and share news, gifts, or other information we believe would be of interest to you.- Monitor and analyze trends, usage patterns, and activities connected with our Products.- Identify, investigate, and prevent fraudulent transactions and other illicit activities. We also safeguard the rights and property of OneAthlete and others, which includes enforcing our agreements and policies.- Abide by legal requirements, such as processing transaction records for tax filings and other compliance obligations.- Customize your online experience and tailor the advertisements you encounter on various platforms based on your preferences, interests, and browsing behaviour.- Facilitate contests, sweepstakes, promotions, and manage the processing and delivery of entries and rewards.Sharing of Information
We disclose information about you as outlined below and as further detailed in this Privacy Policy or during the data collection process:
- Service Providers: We share data with companies and contractors that perform services on our behalf. This includes email service providers, payment processors, fraud prevention vendors, and other service providers.- Legal Requirements: In response to lawful requests, such as those stemming from applicable laws or legal procedures, such as court orders, subpoenas, or other authorized demands from public authorities, particularly for national security or law enforcement purposes.- Protecting Rights and Safety: If we believe that your actions contravene our user agreements or policies, if we suspect you have violated the law, or if it is necessary to protect the rights, assets, and safety of OneAthlete or others.- Business Transactions: In connection with, or during discussions related to, any merger, sale of company assets, financing, or the acquisition of all or part of our business by another company.- Affiliated Companies: Sharing between OneAthlete and our current and future parent companies, affiliates, subsidiaries, and other entities under common control and ownership.- With Your Consent: At your request or with your explicit consent. For instance, you may choose to share your actions on our Products with third-party social media services using the integrated tools we provide.- Additionally, we may share aggregated or non-identifiable information, which is not subject to the data protection laws of your jurisdiction, with third parties. For example, we may share aggregated data with research organizations to assist in their research endeavors.Disclosure of your data
We may disclose your personal data with and among our subsidiaries, ultimate holding company, and any affiliates. We may also disclose your personal data to third parties as follows:
- Service Requests: In certain situations, we may need to disclose your personal data to a third party to facilitate a service you've requested from them or to fulfil a data request made by such a party. An example of this is the SMS Service.- Enhancing User Experience: On occasion, we may share your personal data with third parties that offer and/or provide goods or services that complement our own. This is done to enhance our users’ experiences by providing integrated or complementary functionality, services, or bundled pricing options.- Email Communication: In limited circumstances, our email service provider may receive certain information that you've shared in-app to provide you with personalized email communications.- Service Providers: If our service providers (such as hosting, IT maintenance, market analytics, or payment service providers) require this data to deliver services to OneAthlete, we may share it with them.- Business Transactions: In the event of buying or selling any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.- Change of Ownership: If OneAthlete or a significant portion of our assets is acquired by a third party, personal data held by us about our customers may be one of the transferred assets.- Legal Obligations: We may disclose or share your personal data when required to comply with legal obligations, such as responding to a subpoena, bankruptcy proceedings, similar legal processes, or to enforce or apply our agreements with you. This includes sharing data with other companies and organizations for purposes such as fraud protection and credit risk reduction.- Third-Party Advertising: With third parties, such as Facebook, to serve OneAthlete advertisements on such third-party platforms, as long as you have consented to or have been provided with notice of, and an opportunity to opt-out of, such practices under applicable law.- Account Verification: If you choose to have your account verified to confirm your status e.g as a student, we may allow a third-party platform to access the specific personal data you provide for verification purposes.Tracking Technologies
OneAthlete and our analytics partners may utilize technologies such as cookies, beacons, tags, and scripts. These technologies serve various purposes, including enabling a service to identify your device, eliminating the need to repeatedly input the same data within a single task, recognizing prior username and password entries, and assessing how individuals utilize the Products.
We may collaborate with third parties, such as Facebook and Google, to oversee the advertising of the Products on external websites and platforms. Additionally, these partnerships extend to your various devices, taking into account your prior interactions with our Website. Third-party partners may employ technologies like cookies to collect information regarding your activities within the Products, enabling them to deliver targeted advertising, such as retargeting ads. Please be aware that we do not respond to "do-not-track" signals. For comprehensive details on interest-based advertisements and instructions on opting out of having your web-browsing data utilized for behavioral advertising purposes, kindly visit www.aboutads.info/choices. Note that opting out may not exempt you from receiving generic ads on these third-party platforms. If you wish to opt out of receiving ads across multiple devices, you can adjust your ad preferences in your Google account. We rely on third-party trackers to inform us when users have visited the Products by "clicking-through" our sponsored advertising or content hosted on third-party platforms. Google Analytics code is utilized by the Products to gather statistical data, which involves setting cookies to accurately estimate visitor numbers and usage volumes. This measure ensures that the Products remain readily accessible and responsive. For in-depth information on how Google Analytics processes this data, please consult www.google.com/analytics.We will seek your consent to employ such trackers or provide you with the option to opt out of them, as required by applicable law. For further insights into the types of cookies utilized by OneAthlete and your ability to manage or disable them via your browser's settings, kindly refer to the OneAthlete Cookie Policy.Storing and transfer
Many of our service providers are based outside the United Kingdom or the European Economic Area, so their processing of your personal information will involve a transfer of data to countries based outside of that territory. We are under a legal obligation to ensure that people to whom we provide your personal information hold it subject to appropriate safeguards and controls. Whenever we transfer your personal information out of the United Kingdom or the European Economic Area, we ensure a similar degree of protection is afforded to it by implementing measures which comply with applicable privacy law. To receive details of those measures, please contact us using the contact details provided.
Your Rights
If you are situated in specific regions, such as California or within the scope of the European General Data Protection Regulation (GDPR), you may possess certain rights pertaining to your personal information. These rights encompass the ability to request access to or the deletion of your data.
GDPR
For individuals in countries governed by the GDPR, data protection laws afford you specific rights concerning your personal data, except where legal exemptions apply. These rights encompass:
- Requesting access to your personal data.
- Seeking correction or erasure of your personal data.
- Objecting to our use and processing of your personal data.
- Requesting limitations on our use and processing of your personal data.
- Requesting the portability of your personal data.
Data Retention
The retention periods followed by OneAthlete are in accordance with current applicable laws and regulations, which include the following:
- Account Data: Your account data will be permanently anonymized if your account remains inactive for a period of two (2) years. Additionally, we will permanently anonymize your account data within thirty (30) days of your written request to do so via email at hello@oneathlete.app
- Transactional Data: Transactional data related to your purchases is retained for the duration of the contractual relationship and in compliance with legal obligations and relevant statute of limitation periods. Please note that Payment Card information is processed by our third-party payment processors, not by OneAthlete.
- Marketing Communications Consent: Data collected based on your consent to receive our marketing communications will be used until you opt out, withdraw your consent, or applicable law mandates that such data should no longer be used.
- Requests/Queries Data: Data collected in the context of requests or queries is retained for the necessary duration to process and respond to those requests or queries.
Children's Privacy:
Our Products are not intended for users under the age of 18, without the participation and approval of a parent or legal guardian. We do not knowingly collect or process personal data from users under this age. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take appropriate action.
Incentives
We offer various incentives, such as rewards for survey participation or providing testimonials. When you participate in these incentives, we collect personal information like identifiers (such as your name and email address) and information about your experiences using our Products. You can choose to participate in a financial incentive by following the provided sign-up or participation instructions. Additional terms and conditions may apply in some cases, which we will provide when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.
Changes to Privacy Policy
We are committed to maintaining transparency in our data processing practices. Any updates or revisions to this Privacy Policy will be posted on this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal data. Your continued use of our Products after any changes to this Privacy Policy constitutes your acceptance of those changes.
Please note that this Privacy Policy is designed to ensure that we handle your personal data in accordance with applicable data protection laws, including GDPR. If you have any questions or concerns about your data privacy or wish to exercise your data subject rights, please feel free to contact us at hello@oneathlete.app.

Information for residents in Switzerland, UK, and the EEA
The following sections pertain to individuals using our Products within Switzerland, the United Kingdom, or the European Economic Area (referred to as "Europe"). OneAthlete, serves as the data controller for personal data governed by this Privacy Policy.
Legal Basis for Data Processing
When we process your personal data, we do so under the following circumstances:
- To fulfill our contractual obligations with you, such as processing payments and providing the products or services you've requested.- When we have a legitimate interest in processing your personal data. This includes communicating changes to our Products, enhancing the security and quality of our Products (including fraud prevention), and analyzing how our Products are used.- To comply with legal requirements as mandated by applicable laws and regulations.- With your consent, when required.Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless specific laws demand longer retention periods.
Data Subject Rights
Subject to certain legal limitations and conditions, you have the following rights:
- The right to access the personal data we hold about you and the ability to request corrections, erasure, or the provision of your data in a portable format.
- The right to object to specific processing activities, such as receiving direct marketing materials, or the ability to request restricted processing under certain circumstances (e.g., retaining data pending resolution of a claim).- The right to withdraw your consent at any time when we rely on your consent for processing.- The right to file a complaint regarding our data protection practices with a supervisory authority.
– Please refer to this directory for contact information: EDPB Directory.
– For individuals in Switzerland, you can find contact details here: FDPIC Contact.
– If you are in the United Kingdom, please visit this site for contact information: ICO Contact.
If you wish to exercise any of these rights and are unable to do so directly through the Products or your device, you can contact us at hello@oneathlete.app.Information for residents in California, USAInformation We May Collect From You
Our Products gather data that can identify, pertain to, describe, reference, be associated with, or reasonably be linked, either directly or indirectly, to a specific consumer or device, whether collected online or offline ("personal information"). Specifically, within the past twelve (12) months, the Products have collected the following categories of personal information from consumers:
Information We May Collect
OneAthlete may collect various types of information, including:
- Identifiers: This includes details like your name, phone number, email address, social media handle, and unique identifiers (such as IP address) linked to your browser or device.
- Characteristics of Protected Classifications: This may encompass information related to characteristics protected under state or federal law, like gender and age.
- Commercial Information: We may collect commercial data, such as payment information and records of your OneAthlete product or service purchases.
- Approximate Geolocation Data: This pertains to data that provides an approximate indication of your location.
- Internet or Electronic Network Activity: We may gather information about your online behaviour and interactions with our Products, including browsing habits and usage patterns.
- Audio, Electronic, Visual, or Similar Information: This includes items like your profile photo and any personal information you may provide during customer support communication.
- Professional, Employment, and Education Information: In some cases, we may collect information related to your profession, employment status, and educational background.
- Other Personal Information You Provide: This category covers additional personal information you choose to share with us. It might include your opinions, preferences, goals, previous mental fitness experiences, and other details included in product reviews, surveys, or communications.
- Inferences Drawn from the Above: We may derive insights from the information we collect, such as your product interests and purchasing behavior.
Purposes for Utilizing Your Information
We may use your information for various business or commercial purposes, including performing or providing our services (such as maintaining accounts, delivering customer service, processing orders and transactions, and verifying customer information), improving and maintaining our Products (which involves enhancing our Products and developing new products and services), debugging to identify and repair errors and other functionality issues, communicating with you about marketing and other relationship or transactional messages, analyzing usage (monitoring trends and activities related to the use of our Products), personalizing your online experience (tailoring content and ads based on your preferences, interests, and browsing behavior), and addressing legal reasons (such as helping detect and protect against security incidents, as well as other malicious, deceptive, fraudulent, or illegal activities).
Parties with Whom Information May Be Shared
Information may be shared with various parties, including companies that provide services to us (such as those assisting with customer support, subscription and order fulfillment, advertising measurement, communications and surveys, data analytics, fraud prevention, cloud storage, bug fix management and logging, and payment processing), third parties with whom you consent to sharing your information (such as social media services or academic researchers), our advertisers and marketing partners (including those who help determine the popularity of content, deliver advertising and content targeted to your interests, and assist in better understanding your online activity), and government entities or other third parties for legal reasons (such as to comply with the law or for other legal purposes).
Your rights and choices
The CCPA grants California consumers specific rights, subject to certain limitations and exceptions. These rights include the ability to request more details about the categories and specific pieces of personal information collected, the right to have their personal information deleted, the option to opt out of potential "sales" of their information, and protection from discrimination for exercising these rights. We do not "sell" the personal information we collect, and we commit to not selling it in the future without providing an opt-out option.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@oneathlete.app